Last Updated: 02/02/2023
1. Acceptance of Terms
By booking Casa Las Amapas (“the Villa”), you agree to these Terms and Conditions. Please read them carefully before making a reservation.
2. Booking and Payment Terms
2.1 Deposit
- A deposit of 50% of the total rental amount is required within 3 days of making the reservation
- Failure to pay the deposit within this timeframe will result in automatic cancellation
- Extensions for deposit payment may be granted upon request
2.2 Balance Payment
- The remaining 50% balance is due 60 days prior to arrival
- Failure to pay the balance by the due date may result in cancellation and loss of deposit
2.3 Rates
- All rates are subject to change without notice
- Reservations with paid deposits will be honored at the rate in effect when booked
3. Cancellation Policy
3.1 Cancellations More Than 60 Days Prior
- Full refund minus 20% cancellation fee
3.2 Cancellations Less Than 60 Days Prior
- No refund unless the villa can be re-rented for the same dates
- If re-rented, full refund minus 20% cancellation fee will be provided
4. Occupancy and Guest Policies
4.1 Maximum Occupancy
- Maximum of 12 guests allowed
- Additional visitors require day passes
4.2 Day Visitors
- $50 fee per person for day visitors beyond the 12 allowed guests
- Day passes must be requested 48 hours in advance
- Day pass includes one meal
- Maximum number of day visitors is subject to management discretion
4.3 Minimum Stay Requirements
- Holiday Season (Christmas and New Year’s): 7 nights minimum
- High Season (November 1st through April 30th): 5 nights minimum
- Low Season (May 1st through October 31st): 3 nights minimum
5. Event Policy
5.1 Event Requirements
- Written permission required for events with more than 15 people (12 guests + 3 visitors)
- Special event fee equal to one night’s rent
- $500 USD damage security deposit required
- Event details must be approved by owner or agent
- Damage deposit will be returned after confirmation of no damages or losses
6. Property Rules and Restrictions
6.1 Pet Policy
- No pets allowed on the property without prior written permission
6.2 Property Care
- Guests are responsible for reasonable care of the villa and its contents
- Any damage or breakage must be reported immediately
- Guests will be charged for any damage beyond normal wear and tear
7. Staff and Services
7.1 Included Services
- Cook service for two meals daily (breakfast and choice of lunch or dinner)
- Butler/waiter service
- Night staff from 8 PM to 7 AM
- Daily housekeeping
- Pool and garden maintenance
7.2 Additional Costs
- Food and beverage costs are not included
- Special requests or additional services may incur extra charges
8. Check-in and Check-out
8.1 Check-in Time
- Standard check-in time: 3pm
- Early check-in subject to availability
8.2 Check-out Time
- Standard check-out time: No time
- Late check-out subject to availability and additional fees
9. Liability and Insurance
9.1 Property Liability
- The villa owner and management are not responsible for accidents, injuries, or illness that occur while on the premises
- The villa owner is not responsible for loss of personal belongings or valuables
- By accepting this reservation, guests agree to assume all risk of injury or loss
9.2 Force Majeure
- No refund will be provided for circumstances beyond our control (weather, natural disasters, etc.)
- Travel insurance is strongly recommended
10. General Provisions
10.1 Governing Law
- These terms and conditions are governed by Mexican law
- Any disputes will be resolved in Mexican courts
10.2 Modifications
- These terms and conditions may be modified without notice
- The version in effect at the time of booking will apply to that reservation
11. Contact Information
For any questions regarding these terms and conditions, please contact:
info@casalasamapas.com